Agrega más potencia 

a tu teléfono móvil

 

Descarga la aplicación de Chevron

 

 

 

 

 

Obtén un millaje

INSUPERABLE

 

 

 

El rendimiento del motor puede afectar el millaje. Las gasolinas con Techron limpian los depósitos de suciedad  que pueden interferir con la combustión, lo que puede aumentar el millaje por galón*.

*En tan solo 4,500 millas recorridas, las gasolinas con Techron pueden  eliminar hasta el 50% de los depósitos dañinos de carbono.

 

Getting unbeatable mileage Getting unbeatable mileage

Métodos de pago 

Vincula la aplicación con tu tarjeta Techron 

Advantage, PayPal o Venmo. La elección es tuya.

Tarjetas Techron Advantage®

 

Credit Cards Credit Cards

OBTÉN RECOMPENSAS PARA TU AUTO Y TU BILLETERA.

Descubre cómo hacer lo siguiente:

ganar hasta 55¢ por galón

en Créditos de Combustible con una tarjeta Techron Advantage Visa® o

ganar hasta 45¢ por galón

en Créditos de Combustible con una tarjeta de crédito Techron Advantage®.

¿No tienes la tarjeta?

Usa PayPal o Venmo en Chevron 

PayPal and Venmo - directly from your phone PayPal and Venmo - directly from your phone

¡ASÍ ES! ¡Puedes usar PayPal y Venmo en Chevron!

 

Ahora tu cuenta de PayPal o Venmo puede usarse para otras transacciones además de comprar productos, recibir dinero o devolverle a alguien el dinero que te prestó durante el almuerzo, y no tienes que compartir toda la información de pago.

 

Podrás usar tu cuenta de PayPal o Venmo para pagar el combustible desde la comodidad de tu auto cuando uses la aplicación de Chevron.

 

Es muy sencillo.

 

Descarga la aplicación de Chevron y regístrate para crear una cuenta de usuario. Vincula tu cuenta de PayPal o Venmo a tu cuenta de usuario y usa la aplicación para pagar en una estación que acepte pagos con dispositivos móviles.

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Q: How do I know which stations process mobile payments
A: You can filter stations by services through the store locator feature within the App. Using the filters, select mobile payment to see your local stations that process mobile payments.
Q: Why isn’t my local station processing mobile payments? When will it be available at my station?
A: Chevron and Texaco stations throughout our network are now processing mobile payments. Stations are added to the App as they start processing mobile payments. Use the filters in the store locator feature within the App to see your local stations that process mobile payments.
Q: How do I use the App to pay at the pump?
A: Select the station location (if you are not already located at the station), select “Fuel Up” and follow the prompts in the App to reserve the pump.
Q: How do I purchase fuel using the App?
A: After you have downloaded the App, created a User Account, and linked a payment method, just log into the App and confirm the nearest station to you or select a new one. Then use the selector to choose which pump you would like to use to purchase fuel. After selecting the pump, confirm your payment method and whether you would like to add a car wash, if available. Your payment method will be authorized, and the pump reserved for you.
Q: How do I know the pump is ready to go at the station after my payment has been authorized?
A: After you select “start fueling” from your mobile device and your payment has been authorized, the “begin fueling” screen will appear on your phone indicating that the pump is ready to go. Select the fuel grade on the pump as you normally would and begin fueling.
Q: How do I redeem earned Gas Rewards from the Albertsons Reward Points program when purchasing fuel with the App?
A: You can link your Albertsons Reward Points program member account by entering your Gas Rewards ID # from the Gas Rewards tab in the App. Once your account is linked, follow the instructions on the dispenser to redeem any earned Gas Rewards with your fuel purchase before pumping.
Q: Can I combine discounts such as Gas Rewards and Fuel Credits in one fuel purchase?
A: Yes. You will receive all applicable discounts, such as redeeming earned Gas Rewards at participating stations and earning Fuel Credits with the Techron Advantage® card or Techron Advantage® Visa card with your fuel purchase.
Q: How do I end fueling?
A: When you have finished fueling or your tank is full, return the nozzle to the pump. You will receive a receipt on the App and by email, if selected in your settings, shortly thereafter.
Q: What if my receipt is incorrect?
A: Call the Consumer Connection Center at 1-855-285-9595 if there is an error on your receipt. You can also call or email directly from the “Contact us” page in the App. Please note, Apple CASH is processed through Discover and will list Discover on your receipt when you use Apple CASH in Apple Pay as a payment method for your transaction.
Q: Why don’t I receive a printed receipt?
A: You will receive a digital receipt within the App after every transaction. You can also elect to receive printed or emailed receipts from the Settings menu in the App
Q: How will I receive the car wash code when purchasing a car wash with my fuel purchase in the App?
A: The car wash code will be sent to the mobile phone number via SMS that you used when creating your User Account, or later linked to your User Account, in the App. If you only use your email address for your User Account, then the car wash code will appear on the emailed receipt sent to your email address linked to your User Account in the App.
Q: How do I install the App on my Apple Watch or Wear OS device?
A: Visit the Apple Watch app or Google Play store on your watch and select to install the Chevron or Texaco mobile apps. Your preferences and payment methods that are currently linked in your User Account on the Chevron or Texaco mobile app on your phone will already be set up in your Apple Watch or Wear OS device app.
Q: How do I purchase fuel using my Apple Watch or Wear OS device?
A: In your Apple Watch or Wear OS device app, confirm the nearest station to you or select a new one. Then using the selector, choose which pump you would like to use to purchase fuel. After selecting the pump, choose your payment method. Next choose whether you would like to add a car wash, if available. Your payment method will be authorized, and the pump reserved for you.
Q: How do I purchase fuel using Apple Pay in the App?
A: Log into the App and confirm the nearest station to you or select a new one. Then using the selector, choose which pump you would like to use to purchase fuel. After selecting the pump, choose whether you would like to add a car wash, if available. Next, choose Apple Pay as your payment method and click continue. Your payment method will be authorized, and the pump reserved for you
Q: If my phone is switched OFF, can I still fuel up using my Apple Watch or Wear OS device?
A: No. Your phone must be ON and close enough to the Apple Watch or Wear OS device to be able to communicate to it (via Bluetooth or Wi-Fi). If the phone is switched OFF, then the Apple Watch or Wear OS device app cannot use the App features, such as verifying station location and fueling transaction.
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Q: On what mobile devices can I download the App to use for mobile payment at the pump?
A: The App is available for both Apple iOS and Android devices. You can also use the App through your Apple Watch (watchOS) or Wear OS device. See FAQ on how to install the App on your Apple Watch or Wear OS device.
Q: What features are currently available on the App?
A: Users can link payment methods and pay for fuel and car washes at the pump, filter stations by services, such as Chevron or Texaco stations that process mobile payments, and manage their Techron Advantage® card account, among other things.
Q: What payment methods are currently accepted through the App? Will other payment methods be available through the App?
A: Currently you can pay at the pump with the App using (i) a registered PayPal or Venmo account, (ii) a Techron Advantage® card or Techron Advantage® Visa card, (iii) a Visa, MasterCard, American Express, or Discover card, (iv) Chevron and Texaco physical gift cards with pins, (v) Chevron and Texaco electronic gift cards (eGift Cards), (vi) Chevron and Texaco electronic promotional cards (ePromo Cards), and (vii) Apple Pay. You can also use your Apple Watch (watchOS) or Wear OS device to make purchases at the pump after installing the App. See FAQs on how to install the App on your Apple Watch or Wear OS device and how to set up Apple Pay. At this time, Techron Advantage® Credit Cards cannot be used as payment methods through Apple Pay, however you can link them as a payment method directly in the App. See FAQ on how to link a payment method to your User Account in the App. We will update the terms as more payment methods become available.
Q: What products can I purchase with the App?
A: You may currently use the App, including through Apple Watch (watchOS) or Wear OS device, to purchase fuel at the pump and express car washes, if available, at the station. Express car washes allow you to drive through the car wash tunnel for an exterior-only cleaning in a matter of minutes and are less expensive than a full-service car wash which includes interior vacuuming, window wiping and add-ons like waxing/detailer, tire shine and air freshener. The app is not available for full-service car-wash purchases.
Q: Can I redeem earned Gas Rewards from the Albertsons Reward Points program when purchasing fuel with the App?
A: Yes, you can link your Albertsons Reward Points program member account by entering your Gas Rewards ID # in the App. You can then follow the instructions on the dispenser to redeem any earned Gas Rewards with your fuel purchase before pumping.
Q: Can I use the App in the convenience store?
A: No. The App can only be used for fuel and car wash purchases at the pump. It cannot be used for purchases within the store or for convenience store items at this time.
Q: Is this App different from the Chevron Station Finder App I was using before?
A: The new Chevron App replaces the previous Chevron Station Finder app and has the added functionality of mobile payments at the pump. You will still be able to enjoy all of the same functionality available in the previous app. After you download the new Chevron App, please delete the previous Chevron Station Finder app from your device.
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Q: How do I create a User Account?
A: You will need to download the App, sign up for an account, and verify your account by entering a One-Time Password (OTP) code that will be sent to your mobile phone number or email. You will need to create a 4-digit PIN to authorize payments for security purposes.
Q: Do I need to create a User Account?
A: Yes, if you would like to use the App to pay for fuel at the pump and car washes, if available, and access transaction history, you will need to create a User Account. If you do not create a User Account, you may still use the App to locate stations, provide feedback, and learn more about Chevron.
Q: What if I am unable to use my phone number to sign up for a User Account?
A: If you are not able to sign up for an account with a mobile phone number, you can sign up using an email address or your PayPal login.
Q: Can I sign up for an account using my Venmo login?
A: No, you are not able to sign up for an account using your Venmo login at this time.
Q: I did not receive my one-time password to create an account.
A: If you did not receive your one-time password, go to the App and resend the password to your phone number or email address. You can resend this password up to 3 times. After that, please call the Consumer Connection Center at 1-855-285-9595.
Q: Do I need to enable location services in the App?
A: Enabling location services helps track your most accurate location and show the nearest stations to you. If you do not enable location services, you may not see the closest stations to you; however, you will be able to manually enter in a location to find nearest stations.
Q: Can I receive email news and updates?
A: If you sign up using an email address or add your email address to your account, you will automatically receive news and updates to that email address. You may be prompted to add your email during registration to receive news and updates from Chevron. You can manage these settings in your User Account or opt-out of these communications at any time.
Q: How do I opt-out of receiving email news and updates?
You may opt out of receiving email news and updates at any time by doing one of the following: (i) emailing cccweb@chevron.com or calling (855) 285-9595 and requesting to be removed from our email marketing distribution list, (ii) changing your account settings via the App, or (iii) following the opt-out mechanism in any email news and update you receive. If you opt out, Chevron or its third-party contractors may send you an email confirming that you opted out. You will still receive transactional email messages about your User Account.
Q: How do I link a payment method to my User Account in the App?
A: Navigate to the menu, select Payment Methods, and click “+” to link a payment method. You can link (i) a registered PayPal or Venmo account, (ii) a Techron Advantage® card or Techron Advantage® Visa card, (iii) a Visa, MasterCard, American Express, or Discover card, (iv) Chevron and Texaco physical gift cards with pins, (v) Chevron and Texaco electronic gift cards (eGift Cards), and (vi) Chevron and Texaco electronic promotional cards (ePromo Cards). If using Apple Pay via Apple Watch (watchOS), your payment method that is already linked in the App on your phone will appear in your Apple Watch or Wear OS device app. See FAQs on how to install the App on your Apple Watch or Wear OS device and how to set up Apple Pay. At this time, Techron Advantage® Credit Cards cannot be used as payment methods through Apple Pay, however you can link them as a payment method directly in the App. See FAQ on how to link a payment method to your User Account in the App.
Q: How do I add my Venmo account as a payment method in the App?
A: You must be logged into your Venmo account on your mobile phone to add it as a linked payment method in the App.
Q: Can I use my Venmo balance as a payment method?
A: Please review your Venmo account’s FAQs for information on how to use your Venmo balance as a payment method.
Q: How do I link my PayPal account to my User Account in the App?
A: There are three ways to link your PayPal account to your User Account to make payments: - Use your PayPal login when creating your User Account in the App to automatically link your PayPal account to your User Account - Link your PayPal account as a payment method when prompted during the registration process - Access “My Account” and link your PayPal account any time after creating your User Account
Q: How do I remove a payment method from my User Account in the App
A: You remove a payment method from your User Account under the Payment Methods tab by selecting “X” by the payment method.
Q: How is my personal information in the App used?
A: Please see the Privacy Statement and Terms of Use in the App to understand how your personal information is used in the App.
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Q: ¿Qué es el diésel renovable?
A: El diésel renovable es un combustible renovable que puede usarse en motores diésel convencionales como alternativa al diésel de petróleo. Está hecho principalmente de fuentes renovables no petroleras, como aceites vegetales, grasas de desecho y grasas. Estas materias primas renovables se tratan de forma similar al petróleo convencional, con el uso de hidrógeno en el proceso de fabricación, para producir un diésel renovable que cumple con las mismas especificaciones ASTM D975 estándar que el diésel convencional.
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Q: Can I use more than one type of payment for a single transaction?
A: No. You cannot currently use more than one type of payment per transaction. You must perform separate transactions using separate forms of payment.
Q: Is there a limit to how many Chevron and Texaco gift cards, electronic gift cards and electronic promotional cards I can link to my User Account?
A: Yes. There is a limit of five (5) Chevron and Texaco gift cards, electronic gift cards and/or electronic promotional cards that can be linked to your User Account at any given time.
Q: Can I add a plastic Chevron or Texaco gift card to the app?
A: Yes, a Chevron or Texaco gift card with a PIN can be added to the app. Best practices recommend that once a plastic gift card has been added to the app, the card should be destroyed before disposal.
Q: Can I add a plastic Chevron or Texaco promotional card to the App?
A: No, only Chevron or Texaco electronic promotional cards (ePromo Cards) can be added to the App.
Q: Can I add a Chevron or Texaco gift card that does not have a PIN?
A: No, only Chevron or Texaco gift cards with pins can be added to the App.
Q: How do I view my available Chevron and Texaco gift card, electronic gift card or electronic promotional card balance?
A: The available balance is displayed with the card under Payment Methods.
Q: Can I share a Chevron and Texaco gift card, electronic gift card or electronic promotional card with my friends and family who use the App?
A: Yes, multiple users can link the same Chevron and Texaco gift card or electronic gift card to their User Accounts.
Q: What do I do if my Chevron and Texaco gift card, electronic gift card or electronic promotional card isn’t working?
A: Call the Consumer Connection Center at 1-855-285-9595 for assistance. You can also call or email directly from the “Contact us” page in the App.
Q: Can I reload my Chevron or Texaco gift card, electronic gift card or electronic promotional card or purchase a new gift card in the App?
A: No. You cannot currently reload funds onto a Chevron or Texaco gift card or electronic gift card in the App or purchase gift cards from the App. You can link multiple Chevron and Texaco gift cards and electronic gift cards to your User Account. Electronic promotional cards are not reloadable and expire on the date printed on the card.
Q: Can I use my linked Chevron and Texaco gift card to pay for items in the convenience store?
A: The App can only be used for fuel and car wash purchases at the pump. Currently the app cannot be used within the store or for convenience store items. You can still use any physical gift card that has been linked as a payment method in the App in the convenience store, if there is an available balance.
Q: Can I use my linked Chevron and Texaco electronic gift card or electronic promotional card to pay for items in the convenience store?
A: No. Currently Chevron and Texaco electronic gift cards and electronic promotional cards can only be used through the App once they are linked as a payment method and the App can only be used for fuel and car wash purchases at the pump.
Q: Can I use my linked Chevron and Texaco gift card to pay for items in the convenience store?
A: The App can only be used for fuel and car wash purchases at the pump. Currently the app cannot be used within the store or for convenience store items. You can still use any physical gift card that has been linked as a payment method in the App in the convenience store, if there is an available balance.
Q: Can I use my linked Chevron and Texaco electronic gift card or electronic promotional card to pay for items in the convenience store?
A: No. Currently Chevron and Texaco electronic gift cards and electronic promotional cards can only be used through the App once they are linked as a payment method and the App can only be used for fuel and car wash purchases at the pump.
Q: How does my physical gift card differ from an electronic gift card?
A: You can use your physical gift card at both the pump and within the store. You can also reload your physical gift card. At this time, you are not able to reload your electronic gift card.
Q: How do Chevron and Texaco electronic promotional cards differ from Chevron and Texaco gift cards?
A: Promotional cards are provided at no cost to the recipient with an expiration date. They are redeemable for fuel and authorized goods and services at participating Chevron and Texaco locations, are subject to the terms and conditions on the card and cannot be reloaded.
Q: Why was a hold for a fuel purchase placed on my Venmo account?
A: Your card issuer or bank sends a request to pre-authorize the transaction for a set amount and duration. Banks may “hold” this pre-authorization amount until they receive notification of the final purchase amount after completion of the transaction. Chevron does not control the duration of the hold. Contact your bank to release this hold.
Q: How do I add Apple Pay as a payment method in the App?
A: You will first need to set up your Apple Pay or wallet on your iOS or Android device to use Apple Pay in the App. Once set up, they will automatically appear as a payment method option in the App.
Q: Will my receipt show whether I fueled with my Apple Pay payment method in the App?
A: You will receive a receipt on the App with an Apple Pay icon and by email, if selected in your settings, shortly after completing your transaction using Apple Pay.
Q: How will I know which card I used while using the Apple Pay payment method in the App?
A: You will see the last 4 digits of the card that was associated with the purchase on the receipt made using Apple Pay. Note, Apple CASH is processed through Discover and will list Discover on your receipt when you use Apple CASH in Apple Pay as a payment method for your transaction.
Q: Can I use international cards added in my Apple Pay wallet to make purchases with the App?
A: No, international cards cannot be used in the App.
Q: Can I add payment methods in the Apple Watch or Wear OS device app for the App?
A: No. Your preferences and payment methods from your User Account in the App will automatically synch to your Apple Watch or Wear OS device app. You can manage your payment methods in your User Account in the App from your mobile device.
Q: Can I use my Techron Advantage® card or Techron Advantage® Visa card as a payment method in the App through my Apple Pay wallet?
A: No, these cards cannot be used as payment methods through your Apple Pay wallet. However, you can link your Techron Advantage® Credit Card as a payment method directly in the App. See FAQ on how to link a payment method to your User Account in the App.
Q: How do I add an eGift or ePromo Card as a payment method to my User Account in the App?
A: Navigate to the menu, select “Payment Methods” and “+” to link a payment method. Choose “Gift or ePromo Card” and read and Agree to the terms. Enter the Chevron and Texaco eGift or ePromo Card number and the PIN. A PIN is required for all gift, eGift, and ePromo Cards. ePromo cards have an expiration date.
Q: How do I add my new Techron Advantage® Card or Techron Advantage® Visa card with EMV chip to my User Account in the App?
A: Techron Advantage® cards without EMV chips expired on June 30, 2021. You should have received and activated your replacement card with EMV chip. You must unlink your old card from the App by clicking on the card under Payment Methods and selecting “Remove Card.” You can then add your new activated Techron Advantage® Credit Card with EMV chip by selecting “Payment Methods” and “+” to link a payment method and choosing “Techron Advantage Card.” Enter your new card number, expiration date, security code (CID/CVV) and zip code and hit “Submit”. You can then select how to receive a one-time security code from Synchrony, the card issuer, by either phone call or text to the phone number associated with the card. If you have trouble receiving the security code, contact Synchrony by tapping on the displayed message or call the phone number located on the back of your Techron Advantage® Credit Card. Note, you must activate your new Techron Advantage® Credit Card before adding it to the App as a payment method.
Q: How can I delete my User Account?
A: Go to Settings and enter your PIN. At the bottom of the page, select Delete Your Account. Read the prompt on the screen. To continue deleting account, select Delete Account.
Q: What data will be deleted when I delete my User Account?
A: Your App User Account will be deleted from the Chevron or Texaco mobile app, including deleting any payment methods linked and all transaction receipts. Once you delete your User Account, you will no longer be able to access this information.
Q: Will transaction receipts be deleted at the same time when I delete my User Account
A: Yes, receipts will be deleted immediately.
Q: Can I delete my User Account and then create a new User Account with same phone number and/or email?
A: Yes, you can create a new User account with same phone number and/or email immediately.
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Q: Who do I contact if I get an error at the pump using the App?
A: Please call the Consumer Connection Center at 1-855-285-9595. You can also call or email directly from the “Contact us” page in the App.
Q: What do I do if my car wash code isn’t working?
Q: What do I do if my car wash code isn’t working?
Q: Why do I see a $100 pre-authorization in my Apple Pay wallet after I canceled the transaction or it timed out before I pumped fuel?
A: If you are using a debit card in your Apple Pay wallet, your bank sends a request to pre-authorize the transaction for a set amount and duration. If you cancel the transaction or it time outs, you will see a $100 pre-authorization which will be reversed by your bank to your bank account, not credited or refunded to your Apple Pay wallet. Chevron does not control this pre-authorization or reversal. Contact your bank for questions on the reversal of any pre-authorizations.
Q: Why did I get an error when I removed a card from my Apple Pay wallet and then attempted to immediately add it back again?
A: If you remove a card from your Apple Pay wallet and then try to immediately add it back again, it may trigger a suspected fraud lockdown. You should call your card issuer or bank’s customer service to have the card re-enabled or unblocked.
Q: Can I make multiple fuel purchase transactions in a single day using the App?
A: Yes, however, if you make excessive transactions in a single day using the App, they may be declined as suspected fraudulent transactions. Call the Consumer Connection Center at 1-855-285-9595 for information on your User Account.
Q: Who do I contact if I get an error at the pump?
A: Call the Consumer Connection Center at 1-855-285-9595. You can also call or email directly from the “Contact us” page in the App.
Q: What do I do if an eGift Card or ePromo Card will not link as a payment method in my User Account?
A: Confirm that you entered the eGift or ePromo Card number and PIN correctly and that the ePromo Card has not already expired. If you are still unable to link it, call the Consumer Center at 1-855-285-9595 for assistance.
Q: What do I do if I forget my 4-digit PIN for authorizing payments in the App?
A: You can reset your PIN anytime from your User Account, however, this will delete all saved Payment Methods from your User Account, including any gift cards, eGift Cards and ePromo Cards. To reset your PIN, navigate to the menu, select Settings and select Reset PIN. Follow the prompts to create a new PIN and verify it to reset your PIN. You will then need to re-link your Payment Methods to your User Account
Q: Not seeing your question or issue here?
A: Please contact us by tapping on “Help” and then “Contact us” from the menu.
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